In today's rapidly evolving digital landscape, effective leadership is key to navigating change and unlocking innovation. Through our cutting edge programs, Reimagine Plus empowers leaders and organisations with emotional intelligence, strategic foresight, and an adaptive mindset to inspire their teams and thrive in the face of disruption.
At ReImagine Plus, we believe that exceptional customer experience is the foundation of business success. Our services empower corporates, SMEs, NGO’s and public sector to design and implement customer-centric strategies that foster loyalty, drive business growth, and create life-long lasting business relationships.
At ReImagine Plus, we believe that exceptional customer experience is the foundation of business success. Our services empower corporates, SMEs, NGO’s and public sector to design and implement customer-centric strategies that foster loyalty, drive business growth, and create life-long lasting business relationships.
- Customer Experience Expertise
- Strategic Leadership Development
- Emotional Intelligence & Cultural Insights
- Digital Transformation and Innovation
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* available for collaborations * lets talk and let's create great customer experiences * available for collaborations * lets talk and let's create great customer experiences
* available for collaborations * lets talk and let's create great customer experiences * available for collaborations * lets talk and let's create great customer experiences
Meet the Founder & CEO
Pauline Macharia is a Global
Award-Winning, highly regarded
leader with over two decades
experience across Europe, Middle
East, Africa and Asia-Pacific.
Award-Winning, highly regarded
leader with over two decades
experience across Europe, Middle
East, Africa and Asia-Pacific.
Customer Promise:
Unlocking Business Growth Strategies
As the Team Lead at ReImagine Plus, Pauline is an Accredited Customer
Experience Professional (AXPA) known for her expertise in digital transformation
and Customer Experience (CX). With accolades including The Financial Woman
Trailblazer of the Year 2023 and the Finnovex 2023 Excellence in Customer
Experience Award, she has over two decades’ experience across diverse
industries such as financial services, banking, fintech, telecommunications,
aviation, health & security. Pauline’s work with global brands such as SBM Bank
(K), Chase Bank (K), Airtel Africa, International SOS, Lufthansa, across London,
Singapore, South Africa, Dubai, Germany, and 17 African markets, demonstrates
her ability to drive customer-centric strategies and achieve remarkable results.
Experience Professional (AXPA) known for her expertise in digital transformation
and Customer Experience (CX). With accolades including The Financial Woman
Trailblazer of the Year 2023 and the Finnovex 2023 Excellence in Customer
Experience Award, she has over two decades’ experience across diverse
industries such as financial services, banking, fintech, telecommunications,
aviation, health & security. Pauline’s work with global brands such as SBM Bank
(K), Chase Bank (K), Airtel Africa, International SOS, Lufthansa, across London,
Singapore, South Africa, Dubai, Germany, and 17 African markets, demonstrates
her ability to drive customer-centric strategies and achieve remarkable results.
Software Saas
Website & Application
Photoshop
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Figma
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Wordpress
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Sketch
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Fashion Shop
Ecommerce Website
Home Decor
Landing Page
Shop Electronics
Ecommerce Website
My services
Over 15 years of experience in the design industry I have worked a lot with agencies and passionate people who want to solve problems through beautiful design.
Websites & Platforms
- Landing Page Website
- Corporate Website
- Ecommerce Website
Mobile Applications
- UX Design & UI Design
- Native Mobile App
- Cross-Platform App
Digital
Product Design
Product Design
- Logo Design
- Advertisement
- Promotion
Clients Say...
It’s time to start making something amazing together.